PROS / Frontpoint offers high-quality cameras in a competitive home security plan.
CONS / The equipment only has a three-year warranty.
VERDICT / Frontpoint is the best company for home protection services and has the best selection of equipment for a modest budget.
Frontpoint comes in at the top of our ranking of the best home security cameras. The company is one of the newest security providers in the industry, and it did its homework and noted what does and doesn't work for the competition. Frontpoint's help and support is a fully fledged portal that can tackle your concerns. With a great number of camera features and a variety of equipment, Frontpoint earns our Top Ten Reviews Gold Award for security cameras.
Service & Support
There are a few service options to choose from with Frontpoint. Each one includes 24-hour monitoring and intrusion-monitoring devices. There are also optional environmental, fire and life safety services. The Protection Plan is the basic service. It is entirely cellular based, so even if your landline fails or is cut by a burglar, the monitoring system remains connected. The environmental devices detect natural gas, carbon monoxide, extreme temperatures, floods and heat.
The intermediate plan is Interactive Monitoring. Along with the previously mentioned features, it includes crash-and-smash alerts, which triggers an alarm if a burglar tries to destroy the control panel. In this case, the monitoring station sends emergency services unless the all clear is called in. Instant alerts notify you by phone, email or text if intrusion or environmental damage is detected.
If you are on vacation and want it to look like you are home, the Interactive Monitoring plan's lighting feature is one of the best tools. This power-saving tool lets you control lights and small appliances remotely using a mobile app that is compatible with iPhone, BlackBerry and Android. You can activate the lights manually or set a schedule. You can also set the lights to turn on with a high-pitch siren if the home alarm is triggered, so it brings attention to your home.
The Ultimate Monitoring plan adds wireless video that uses your home security cameras and sends the live feeds to your mobile devices or laptop. It also adds a home-automation feature that lets you arm your entire system, even if you're not home. You can toggle lighting, lock doors and control your thermostat while you're away on long trips. Burglars look for unoccupied homes, so features like this can be worth the money in a preventive sense.
Frontpoint sends preprogrammed equipment to your home that you install on your own. The company’s site offers guides and videos with information about safety tips, security equipment procedures and equipment maintenance. The support resources detail everything so that you can educate yourself about the benefits of your new home security system.
If you have a question that the online resources cannot answer, you can contact company representatives by phone, email and live chat. The downside to Frontpoint's services is that it only offers a three-year warranty on the equipment. This doesn't compare with the lifetime warranties of other security camera companies. Frontpoint also offers one- and three-year contracts. Both contract terms offer equipment discounts; however, the three-year plan has more.
Frontpoint allows you to choose from three types of cameras: wireless indoor, wireless outdoor and image sensors. While three cameras is not the best selection in our review, the cameras all come with night vision capability. With these three cameras, you can view the live feed from your computer, smartphone or tablet. Each of the home security cameras has great motion detection features that enable the camera to either take a snapshot or start recording when a sensor is tripped.
The indoor camera has a range of 20 feet and even includes infrared, which is rare for common fixed-point cameras. The infrared gives you the ability to see in the dark with perfect clarity. The outdoor camera is designed to be weather resistant and to capture 720p video outside your home. It records in color during daytime hours and transitions to black and white for night vision. The outdoor camera's night vision range is the best in our review at 40 feet.
Frontpoint also offers an image sensor that takes a still picture when it detects motion. The image sensor is the only one of the three Frontpoint cameras that you can get in the Interactive monitoring plan. The indoor and outdoor cameras both require the Ultimate service plan. All three cameras have HD-quality image recording. Frontpoint doesn't offer a pan and tilt camera model.
Other Security Devices Included
You pay upfront for Frontpoint equipment. For our review, we chose the Professional Package from Frontpoint's website. This is the default online package if you want a security camera. The package includes the following items: a control panel, a motion sensor, a glass-break sensor, a yard sign and five window decals. The package also includes four door and window sensors, which is more than the average three sensors that come with security packages from other companies.
You can customize this home security package by adding as many or as few devices as you feel are necessary. Frontpoint offers other security devices such as key fobs, smoke detectors, sirens and home automation equipment as listed in our home security systems review. However, these additional devices are not included in the Professional Package and cost extra to add.
Frontpoint has basic plans if you need the bare minimum in protection. However, the company also offers a premium plan that makes full use of surveillance cameras, smartphone access and 24-hour monitoring. The company has a full range of products that balances with excellent service offerings. Frontpoint is one of the best home security providers with a great selection of high-quality cameras.